Customer Support

We strive to provide an enjoyable experience for all of our customers. In addition to dedicated customer support and sales teams, we also provide a variety of online customer support options. We know your time matters and you need solutions quickly. Regardless of whether you prefer to pick up the phone or send us an email, we offer an option that’s simple and convenient for you.

North American & Latin American Orders

To submit an order or for order inquiries in North America or Latin America, please email us at NA_orders@ddwcolor.com or call us at 1 (502) 895-2438.

European Orders

To submit an order or for order inquiries in Europe, please email us at UK_Orders@ddwcolour.com or call us at 44 (0) 161 886 3345.

Email an Expert

If you have a question on any of our colours, the colour experts at DDW are happy to help! You can email us a colour question from the convenience of our website. Our experts will get you the answers you’re looking for in a quick and timely manner. Click here to ask your question!