Effective Date: March 31, 2020
(b) Intended Audience. This Site is not intended for individuals who have not yet reached the age of majority or are under the age of 18. If you have not reached the age of majority or you are under the age of 18, do not use or provide any information on or through this Site.
2. Information We Collect
3. How We Collect
DDW collects information from and about you directly when you provide such information to DDW and automatically when you use the Site.
(a) Information You Provide. DDW collects information you provide when you make inquiries using the “contact” form, request a sample, or otherwise correspond with DDW. The information collected may include anything submitted by you to the Site and may include copies of the correspondence.
(b) Information Collected Automatically. When you visit or otherwise use the Site, DDW collects details about your access and use of the Site automatically through cookies, pixels, and other technology, including details about your device, internet connection, operating system, browser type, browsing actions, and the resources that you access and use on the Site, other traffic data and location data. The information DDW collects automatically may include personal information or DDW may associate it with personal information it collects in other ways or receives from third parties. If DDW associates such data with personal information, DDW will treat it as personal information, but if such data is not associated with other personal information, DDW will treat it as non-personal information.
4. Cookies and Related Technology
Browser cookies are small files placed on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access or use certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse browser cookies, DDW’s system will issue browser cookies when you direct the browser to the Site. Below is a chart showing the cookies that DDW currently uses on the Site:
|_ga||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.||Analytics|
|_gid||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form.||Analytics|
|_gat||This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.||Analytics|
5. How We Use
DDW uses information that you provide and/or that DDW collects to present the Site to you, improve the Site, deliver a more personalized service to you, to provide you with information, samples, and/or services that you request from DDW, to fulfill any other purpose for which you provide such information, to provide you with information you requested, in any other way DDW may describe when you provide the information, and for any other purpose with your consent. The way DDW uses such information is described in more detail in the chart below. DDW may aggregate the information you provide or that DDW collects from you with information collected from other users to allow DDW to evaluate its products and services. DDW may use the information it collects to contact you about DDW’s products and services that may interest you; and, if required by law, we will obtain your approval to do so. If you do not want DDW to use your information this way, please see Section 7 below.
|Why DDW processes your information||Legal basis for the processing purpose|
|To respond to your request, to provide you with the sample you requested, to fulfill the purpose for which you provide the information.||o Performance of a contract
o Your consent
|To personalize and improve your experience with the Site||o Legitimate interest|
|To ensure technical functionality and proper operation of the Site||o Legitimate interest|
|To improve our products and develop new products and services
|o Legitimate interest|
|To communicate with you for services-related purposes, such as regarding support issues and customer service inquiries||o Performance of a contract
o Legitimate interest
|To communicate with you, for the following purposes: to respond to a request, marketing, research, or other promotional purposes, via email, notifications or other messages, consistent with any permissions you may have communicated to us||o Consent
o Legitimate Interest
|To comply with our legal obligations||o Legitimate Interest|
|To carry out our obligations and enforce our rights||o Legitimate Interest
|In any other way described when the information is collected||o Legitimate interest
6. To Whom We Disclose
(b) No Disclosure for Third Party Direct Marketing. DDW does not share personal information it receives or collects from you with third parties for their direct marketing purposes (to market their own goods or services directly to you) and will not do so in the future unless you have first consented and then only unless or until you withdraw your consent.
7. Your Choices
You have some choices about how personal information you provide to us or that we collect is used.
(a) Do Not Track. DDW’s Site does not respond to web browser Do Not Track (DNT) signals.
(c) Updating Information. You may contact DDW at the contact information set forth below to request access to, correct, or delete certain personal information that you have provided to DDW. DDW may not accommodate a request to change information if DDW believes the change would violate any law or legal requirement or cause the information to be incorrect.
(d) California Residents. You may see the Supplemental Notice applicable to California residents here [link].
8. For Residents of EEA
If you reside in the European Economic Area (the “EEA”), the following provisions apply to you:
(a) Access. You may request access to your personal information and the following information regarding our use of it: (i) purpose of the use, (ii) categories of personal information used, and (iii) to whom we have disclosed your personal information.
(b) Correction. You may request that DDW correct any inaccurate personal information we have.
(c) Right to Be Forgotten. You may request that DDW erase your personal information when DDW no longer needs such data.
(d) Withdraw Consent. If DDW’s ability to use your personal information depends on consent you have given, you may withdraw such consent.
(e) Restriction. You may request that DDW restrict (or suspend) use of your personal information.
(f) Object. You may object to DDW’s use of your personal information to perform services you have not requested.
(g) Copies and Portability. You may request copies of your personal information that DDW possesses in a structured, commonly used, and machine-readable format and you may request that this be transmitted to another controller.
(h) Complaint. You may lodge a complaint with the supervising authority of your country.
9. Data Transfer
10. Data Retention and Security
(a) Data Retention. DDW may store your personal information as long as you use DDW’s services and/or request DDW’s goods in order to provide you with such goods and services and for legitimate business purposes. DDW may store your personal information to the extent required to comply with DDW’s legal, accounting, and/or reporting requirements and to provide information about DDW’s products or services that you may request. Additionally, DDW may continue to store your personal information contained in standard back-ups. Upon your request, DDW will delete or de-identify your personal information unless DDW is legally required or allowed to maintain such personal information.
(b) Data Security. DDW has implemented some measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. DDW cannot guarantee the security of your personal information transmitted to or through the Site. Any transmission of personal information is at your own risk. DDW is not responsible for circumvention of any privacy settings or security measures contained in the Site.
The Site is not for children. DDW does not knowingly collect personal information from children under the age of 18 through the Site. If DDW learns that it has collected or received such information, it will delete that information. If you believe we might have information from or about a child under the age of 18, please let us know by contacting us using the information set forth in Section 13.
13. Contact Information
Attn: Ann Leonard
100 S. Spring St.
Louisville, KY 40206
Phone: (800) 227-2631
Attn: Ann Leonard
100 S. Spring St.
Louisville, KY 40206
Phone: (800) 227-2631